Calling 9-1-1 can be the worst day of someone’s life. Call takers rely on software that leads them to the right response, every time, because every second counts. Enable call takers to more easily handle calls for service through reliable 9-1-1 systems that quickly locate callers, unify 9-1-1 and CAD workflows and integrate text and data.
Before NG9-1-1, choosing a 9-1-1 system was a one-time static selection with a well-defined financial commitment. Now, in our new world, 9-1-1 authorities face a different challenge. They need public safety communication technology that can evolve as they transition from legacy technology to a full NG9-1-1 solution. And they need an NG9-1-1 technology partner that maximizes the value of their investments.
Move Information Faster and Reduce the Strain on Critical Personnel
In these changing times, PSAPs face new challenges, beyond responding to a mobile society and adopting Next Generation technology.
VESTA® NG9-1-1 Call Routing and ESInet
NG9-1-1 Call Routing and ESInet As-a-Service. Motorola Solutions' VESTA® Router Service provides 9-1-1 authorities the cornerstone to their NG9-1-1 transitions in a way that fits their resources, budgets and timelines. Its commitment to standards and its flexibility, transparency and geospatial routing infrastructure for regional or statewide deployments add up to a sound investment with new capabilities to safeguard citizens.
VESTA® 9-1-1
The VESTA® 9-1-1 offsite solution helps Public Safety Answering Points take the crucial first step toward integrated, multimedia communications. And it protects their investment in this time of rapid technological change. Adoption of the VESTA® 9-1-1 solution is a smart first step on your path to NG9-1-1.
Public Safety communications continue to evolve, and you need technology that can endure the changes ahead. Motorola Solutions creates smarter ways to keep communities safe. Look to VESTA to help you gain greater efficiencies, streamline workflows and reduce risk.
CallWorks CallStation
Delivering the industry’s first browser-based call handling platform, Motorola Solutions leverages its innovation to provide an easy-to-use, yet comprehensive solution for Next Generation 9-1-1 call handling and mapping. Let CallWorks CallStation help your PSAP face the challenges of today and tomorrow.
Motorola Solutions’ CallWorks CallStation offsite solution makes it possible for call takers to easily answer the call of duty from any location. Integrated Call Control with CallStation and Flex CAD or PremierOne CAD increases call taker focus with fewer keystrokes for faster response. Look to CallStation to help you streamline workflows, gain greater efficiencies and reduce risk.
Integrated Call Control
Many agencies today have separate call handling and dispatching solutions, interrupting the workflow. Focus, efficiency and speed are all affected.
Motorola Solutions offers a more efficient call management approach by integrating call handling into CAD and easing the call taker’s already stressful job. The result is a more efficient and comfortable workspace. The call taker minimizes keystrokes, reduces errors and speeds response. Now, answering a call, creating an incident, dispatching and releasing a call can be accomplished in as few as four keystrokes.
Motorola Solutions’ VESTA® 9-1-1 and CallWorks CallStation NG9-1-1 software are integrated into its Flex and PremierOne CAD systems. The solution also works with third-party software on their PremierOne CAD platform.
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