Hospitality Solutions

Every Exceptional Guest Experience Starts With a Connected, Safe Property

In the hospitality industry, the margin between a five-star review and a one-star complaint often comes down to the speed and quality of your team's response. A delayed housekeeping request, a security incident that wasn't prevented, a guest who couldn't connect to Wi-Fi—these experiences define your property's reputation. Day Wireless Systems partners with hotels, resorts, convention centers, and entertainment venues to deliver the integrated communication and security technologies that empower your staff to deliver exceptional service and keep every guest safe. As a Motorola Solutions Ecosystem Solutions Partner, we bring the full breadth of the industry's leading safety and communication ecosystem to your property.

Two-Way Radio for Hospitality Operations

Large hotels and sprawling resort properties create real communication challenges. Multiple floors, thick concrete walls, expansive outdoor areas, and noisy environments all work against reliable staff communication. Motorola MOTOTRBO digital two-way radios solve these challenges with superior audio quality, intelligent noise cancellation, and infrastructure that can be designed to cover every corner of your property—from the poolside cabanas to the underground parking structure. MOTOTRBO radios support separate talk groups for different departments—housekeeping, maintenance, security, and front desk—so teams can communicate privately while managers can monitor all channels from an IP Dispatch console. Slim, lightweight form factors let guest-facing staff carry radios discreetly without disrupting the ambiance your property works so hard to create.

MOTOTRBO Applications for Hospitality

The MOTOTRBO platform's application ecosystem is particularly well-suited to hospitality operations. Productivity apps enable job ticket dispatch, sending work orders directly to housekeeping or maintenance radios and logging completion times for accountability. Popular hospitality management platforms including HotSOS, Guestware, and hotelSystemsPro can be integrated with MOTOTRBO radios, enabling staff to receive and acknowledge service requests without switching between devices. Indoor Location technology pairs with push-to-talk radios to give security teams precise location data for every radio user on property—enabling a genuine panic button response that directs responders directly to the scene in seconds. Safety applications including Man Down and Lone Worker provide automatic alerts if a staff member working alone needs assistance.

Video Security & AI Analytics

Hospitality security begins the moment a guest arrives on your property and extends throughout their stay. Avigilon's AI-powered video security platform provides comprehensive coverage of parking areas, lobbies, corridors, pool areas, and guest room floors—with intelligent analytics that detect unusual behavior and alert security staff before incidents escalate. Appearance Search technology enables rapid investigation of any security incident, allowing security teams to track a person of interest across all cameras on the property in minutes rather than hours. The Avigilon platform is available in both cloud-managed (Alta) and on-premise (Unity) configurations, giving hospitality operators the flexibility to choose the architecture that best fits their operational model and IT capabilities.

Access Control

Controlling access to back-of-house areas, server rooms, cash handling locations, and executive offices is essential in any hospitality environment. Avigilon access control systems integrate with your video security platform to provide a complete picture of who is accessing which areas and when—with the ability to immediately revoke access for departing employees or investigate any unauthorized entry. For high-security areas, multi-factor authentication options add an additional layer of protection. Day Wireless designs and installs access control systems that integrate with your property management system for streamlined credential management.

Cellular Coverage Enhancement

Reliable cellular coverage throughout your property contributes directly to guest satisfaction and supports staff communication. Distributed Antenna Systems (DAS) and cellular boosters extend carrier signal throughout every floor, every ballroom, and every basement level—giving guests the connectivity they expect and enabling staff to use mobile devices for communication and service delivery applications. Day Wireless installs carrier-compliant cellular enhancement systems for all major carriers, working with carrier technical teams to ensure proper integration and performance.

Mass Notification & Emergency Communication

Properties hosting hundreds or thousands of guests have a duty to communicate quickly and clearly during any emergency. RAVE Mass Notification enables your team to send simultaneous alerts across digital signage, PA systems, SMS, email, and mobile apps—all from a single interface. Whether you're managing a fire evacuation, an active threat, or a severe weather event, RAVE ensures every guest and staff member receives the right message in the right way at the right moment. Day Wireless configures RAVE to work within your existing communication infrastructure.