Utilities Solutions

Securing Critical Infrastructure, Protecting Field Workers, and Keeping the Lights On

Utility companies—whether operating electric distribution grids, water treatment systems, natural gas pipelines, or telecommunications infrastructure—share a common challenge: they must maintain reliable service delivery across vast geographic areas while managing field workforces in isolated, often hazardous environments, and protecting critical infrastructure from both physical and cyber threats. Day Wireless Systems has been partnering with utilities across the Pacific Northwest for decades to deliver the communication and security technologies that make this possible. We bring specialized expertise in both the operational and safety requirements of utility operations, and we back every solution with the regional service network utilities need.

MOTOTRBO Digital Two-Way Radio Systems

The MOTOTRBO platform has evolved significantly to meet the demanding requirements of utility operations. The Capacity MAX Trunked DMR platform provides utilities with a scalable, enterprise-grade radio system that supports thousands of users across complex geographic service areas. Trunked operation maximizes spectrum efficiency by dynamically assigning channels as needed, ensuring that critical voice communications always get through even during high-activity periods like major outage events. For utilities operating in remote areas with limited infrastructure, MOTOTRBO's peer-to-peer radio modes maintain communication capability even when repeater infrastructure is unavailable. Day Wireless designs, installs, and maintains complete MOTOTRBO systems for utility operations of all scales.

TRBOWEST Wide-Area Network

Utility service territories often extend across remote areas where building and maintaining private radio infrastructure is prohibitively expensive. TRBOWEST, the largest commercial digital two-way radio network, provides coverage across Washington, Oregon, Idaho, Utah, and Northern California, enabling utility field crews to maintain reliable radio contact throughout their service area without the infrastructure investment of a private system. Dispatch consoles, GPS tracking, and data applications integrate seamlessly with the TRBOWEST network, providing utilities with a full-featured communications platform on a cost-effective subscription model.

Field Worker Safety

Utility field workers often operate alone in isolated locations—atop transmission towers, inside confined spaces, at remote substation sites—where an injury or incapacitation can go unnoticed for hours without the right technology. MOTOTRBO's Man Down and Lone Worker safety applications automatically detect when a radio user has been stationary for too long or when a radio has changed to a horizontal orientation—indicators of a potential incapacitation—and immediately alert dispatch to the user's last known GPS location. Emergency button functionality allows any field worker to trigger an immediate priority alert with a single button press. For utilities with workers in truly remote areas, MOTOTRBO can be integrated with satellite communication solutions to provide coverage beyond the limits of any terrestrial network.

Critical Infrastructure Video Security

Substations, pumping stations, treatment facilities, and telecommunications infrastructure are increasingly targeted by vandals, thieves, and in some cases sophisticated adversaries. Avigilon AI-powered video security provides remote monitoring of unmanned facilities, with intelligent analytics that detect intrusions, unusual activity, and equipment tampering—and trigger immediate alerts to operations centers and security personnel. Integrated access control systems manage entry to critical facilities, maintaining a complete record of who accessed which location and when. For utilities operating under NERC CIP or other regulatory frameworks, Avigilon's comprehensive audit capabilities support compliance documentation requirements. Day Wireless designs security systems specifically for the remote, unmanned facility challenges that utilities face.

Mass Notification & Emergency Communication

When a major outage, water main break, or gas leak affects a community, the ability to communicate rapidly with both field crews and affected customers is critical. RAVE Mass Notification enables utilities to push simultaneous alerts to field teams via radio, smartphone, and computer—while also communicating with customers via SMS, email, and automated voice calls. For utilities with public safety responsibilities, RAVE integrates with local emergency management systems to enable coordinated community notification during major incidents. Day Wireless configures and supports RAVE deployments that meet the specific communication requirements of utility emergency operations plans.