Public Safety First
Spillman Flex is an on-premises public safety software solution designed to meet the needs of police departments, sheriff offices, dispatch centers, correctional facilities, and fire departments across the country. Flex provides agencies with the advantages of unparalleled integration, multi-jurisdictional data sharing capabilities, affordable site-licensing, and ongoing innovations, all built around a central Integrated Hub and backed by reliable customer service and support.
Spillman Flex provides more than 60 integrated modules, allowing your agency to customize a system that meets your specific needs. Flex’s integrated solutions include off-the shelf modules for CAD, RMS, JMS, Mobile Data & Field Reporting, Intelligence-Led Policing & Analytics, Mapping & GIS, Fire, Data Sharing, and Personnel & Resources.
Flex is known for its focus in four key areas:
Spillman Flex’s Records Management (RMS) suite is specifically engineered for true system integration, providing your agency personnel in every department with the most up-to-date information possible.
Data Integrity and Streamlined Reporting
Flex’s integration helps your records personnel maintain data integrity. Information entered into the database is organized into master tables that are shared throughout all system modules, helping to eliminate accidental duplicate entry. The Flex Law Records with UCR/NIBRS modules integrates with the CAD module to automatically link appropriate CAD call information to related incident records for rapid, consistent data entry. Your agency can also use the Law Records module to generate reports for crime analysis, archiving, and submission to the Uniformed Crime Reporting (UCR) Program and the National Incident-Based Reporting System (NIBRS).
Spillman Flex’s CAD software is specifically designed and engineered for full multi-jurisdictional dispatching capabilities, allowing your agency to easily share call information, manage multiple disciplines, and keep all parties informed and up-to-date with the latest call information.
With Flex, your dispatchers can efficiently manage calls for a single agency or multiple jurisdictions using the Computer-Aided Dispatch (CAD) module. The Flex CAD capabilities allow communication centers to easily handle calls from several agencies or jurisdictions. Screen features are customizable, enabling your personnel to configure the icon size, font, color, and other features to meet individual preferences. Dispatchers can instantly query name, vehicle, property, and law incident records within the Law Records module without exiting the CAD status screen. Your agency can also use Flex’s Insight and StateLink modules to search other local, state, and national databases for information.
Spillman Flex’s Intelligence-Led Policing (ILP) software provides your agency with the tools needed to maximize the value of your data and its benefit to the community through advanced analysis and forward-thinking crime prevention.
Complete Integration and ILP
Flex’s centralized Integrated Hub allows agency data to be stored in master files and then organized into individual data fields, where it can be accessed from any module. The benefit of using an integrated system is the ability to simplify data entry and retrieval. From incident to investigation to arrest, record data is entered once into the system and made immediately available to other modules. Name records can be associated with an unlimited number of incident, vehicle, evidence, property, and other records. All of this data is then available in Flex’s highly searchable environment and provides detailed, accurate results that can aid in investigations and support your ILP initiatives.
Stay Connected to Agency Data and Alerts from the Field
Flex brings the benefits of robust public safety technology into the field, where personnel need it, through software designed for laptops, tablets, and smartphones.
Seamless Data Access
Spillman Flex facilitates an efficient mobile office by allowing your patrol officers, deputies, and fire personnel to easily access real-time data from their vehicle laptops. Field personnel can view images and name, vehicle, incident, and property information from the field using the Flex Mobile Records module. Features like large, easy-to-use icons and a night-mode screen setting make the software ideal for use by field personnel.
You can create and submit reports from vehicle laptop computers by querying your agency’s database – as well as outside databases - and using that data to complete them. Your officers can complete law, accident, citation, warning, and field interview forms as well as narratives from the field, eliminating the need to return to the office to fill out paperwork.
The Mobile AVL Mapping module uses Automatic Vehicle Location (AVL) technology to track the location of all fleet units through Global Positioning System (GPS) receivers, allowing your dispatchers to remain informed of each unit’s position at all times.
Computer-Aided Dispatch (CAD)
Records Management (RMS)
Weber Area Dispatch 911, a Spillman Flex customer that dispatches for 26 public safety agencies, shares how the software solution's integration benefits every role at agencies.
Find out how easy it is to dispatch more quickly. No more swiveling back and forth between call handling and CAD consoles. Track 9-1-1 caller location along with all available resources from a single map. Improve your focus. Make more accurate decisions – all from one workstation.
True software integration allows public safety agencies to quickly access up-to-date, critical information during the moments that matter. Spillman's public safety software solution, Flex, offers true integration.